Terms of Service

Last Updated: March 10, 2025

Overview

This website, swansdowne.com, is operated by Swansdowne. The terms “we”, “us”, and “our” refer to Swansdowne. By accessing this site or purchasing our song-inspired canvas art, you engage in our “Service” and agree to these Terms of Service (“Terms”), including all policies linked here, such as our Shipping Policy, Refund and Returns Policy, Cancellation Policy, and Privacy Policy. These Terms apply to all users—browsers, customers, vendors, and contributors alike.

If you don’t agree with these Terms, please do not use our website. We may update these Terms at any time by posting changes here. Your continued use after updates means you accept them. Check back often for the latest version.

Our store runs on Shopbase Inc., the e-commerce platform powering our canvas sales to you.

Section 1 – Online Store Terms

  • You must be at least 13 years old (per U.S. COPPA laws) or have parental consent if under 18 to use this site.
  • You may not use our canvas art or Service for illegal purposes or violate U.S. federal, state, or local laws, including copyright laws protecting our song-inspired designs.
  • Any breach of these Terms may lead to immediate termination of your access.

Section 2 – General Conditions

  • We reserve the right to refuse service to anyone, anytime, for any reason.
  • Your content (except payment info) may be transferred unencrypted across networks and adjusted for technical needs. Payment details are always encrypted.
  • You may not copy, sell, or exploit our Service, including our canvas designs or lyrics, without our written permission.
  • Headings are for convenience and don’t affect these Terms.

Section 3 – Accuracy, Completeness, and Timeliness of Information

  • We strive to keep canvas descriptions, prices, and availability accurate but aren’t liable for errors or outdated info. This site is for general reference—don’t rely on it alone for decisions.
  • We may update content anytime without notice. You’re responsible for checking for changes.

Section 4 – Modifications to the Service and Prices

  • Canvas prices and Service details can change without notice.
  • We may modify or discontinue the Service (or parts of it) anytime without liability to you or others.

Section 5 – Products or Services

  • Our song-inspired canvas art is sold exclusively online, made-to-order, and subject to our Refund and Returns Policy. Quantities may be limited.
  • We aim to show canvas colors and lyrics accurately, but your device may display them differently—we can’t guarantee exact matches.
  • We may limit sales, quantities, or discontinue products at our discretion. Offers are void where prohibited by U.S. law.
  • We don’t promise our canvases will meet all expectations beyond what we state.

Section 6 – Accuracy of Billing and Account Information

  • We may limit or cancel orders (e.g., bulk purchases) at our discretion, notifying you via email or phone provided at checkout.
  • You must provide accurate, up-to-date billing and account info (e.g., email, payment details) and update it as needed for smooth transactions.

Section 7 – Optional Tools

  • Third-party tools (e.g., tracking, design previews) are offered “as is” with no warranties or liability from us. Use them at your own risk and check their terms.
  • New features or tools added later will also follow these Terms.

Section 8 – Third-Party Links

  • Links to third-party sites (e.g., Dreamship) aren’t our responsibility. We don’t control or vouch for their content or practices—review their policies before engaging.

Section 9 – User Comments, Feedback, and Submissions

  • Your submissions (e.g., reviews, lyric ideas) may be used by us without restriction or payment. We don’t have to keep them confidential or reply.
  • You agree your comments won’t violate laws, infringe rights (e.g., song copyrights), or include harmful content (e.g., viruses). We may remove objectionable posts at our discretion.

Section 10 – Personal Information

  • Your data is handled per our Privacy Policy—check it out for details.

Section 11 – Errors, Inaccuracies, and Omissions

  • We may fix errors (e.g., pricing, lyric typos) or cancel orders affected by inaccuracies without notice, even post-submission. We’re not required to update info unless U.S. law mandates it.

Section 12 – Prohibited Uses

You may not:

  • Use our site or canvases illegally.
  • Copy our song-inspired designs or lyrics without permission.
  • Harass, defame, or discriminate against others.
  • Submit false info, viruses, or malicious code.
  • Disrupt site security or function.
    Violations may end your access.

Section 13 – Disclaimer of Warranties; Limitation of Liability

  • Our Service is “as is”—we don’t guarantee it’s always perfect, secure, or error-free.
  • Swansdowne, its affiliates, and partners aren’t liable for any damages (e.g., lost profits) from your use of our Service or canvases, to the fullest extent allowed by U.S. law. In states limiting liability exclusions (e.g., California), our liability is capped as permitted.

Section 14 – Indemnification

  • You’ll defend and hold Swansdowne harmless from claims, including legal fees, due to your breach of these Terms or U.S. law violations (e.g., copying our designs).

Section 15 – Severability

  • If any part of these Terms is unenforceable under U.S. law, it’ll be adjusted to the max extent allowed, and other parts stay valid.

Section 16 – Termination

  • These Terms apply until terminated by you (stopping use) or us (for non-compliance). Prior obligations survive termination.

Section 17 – Entire Agreement

  • These Terms and linked policies are our full agreement, overriding past deals. Ambiguities won’t be held against us.

Section 18 – Governing Law

  • These Terms are governed by the laws of the State of Illinois, United States, with disputes resolved in state or federal courts in Cook County, Illinois, unless your local consumer laws apply.

Section 19 – Changes to Terms of Service

  • We may update these Terms anytime—check here for the latest. Continued use after changes means you agree.

Section 20 – Contact Information